ILGM Privacy Policy

What we do and don't do with your information

1. Personal Information We Collect
Device Information
When you visit the Sites, we automatically collect certain information about your device, including:

  • Details about your web browser, IP address, and time zone.

  • Cookies installed on your device.

  • Information about individual web pages or products you view, websites or search terms that referred you to the Sites, and how you interact with the Sites.

We collect Device Information using the following technologies:

  • Cookies: Small data files placed on your device, often including an anonymous unique identifier. Learn more about cookies and manage your settings.

  • Log Files: Track actions occurring on the Sites, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record browsing activity on the Sites.

Order Information
When you make a purchase or attempt to make a purchase, we collect:

  • Name, billing address, shipping address, payment details, email address, and phone number.

Personal Information refers to both Device Information and Order Information collectively.

2. How We Use Your Personal Information
We use the Personal Information we collect for the following purposes:

Order Information

  • To fulfill orders placed through the Sites, including payment processing, shipping arrangements, and order confirmations.

  • To communicate with you.

  • To screen for potential risk or fraud.

  • To provide product-related information or advertising in line with your preferences.

Device Information

  • To screen for potential risk or fraud, particularly using IP addresses.

  • To improve the Sites, including analyzing customer browsing behavior and assessing marketing campaign effectiveness.

3. Sharing Your Personal Information
We may share your Personal Information with third-party service providers to help us use your information as described above. For example:

  • We use Google Analytics to understand how customers use the Sites. Learn more about how Google uses your information. You can opt out of Google Analytics here.

  • We may share your data with payment processors, shipping providers, and marketing platforms to facilitate your transactions and improve your experience.

4. Do Not Track
The Sites do not alter data collection and use practices when your browser sends a “Do Not Track” signal.

5. Your Rights
For U.S. Residents
You may have the right to:

  • Access, correct, or delete your Personal Information.

  • Opt-out of marketing communications.

  • Request details about the categories of data collected and shared.

For European Residents
If you are a resident of the European Economic Area (EEA):

  • You have the right to access, correct, update, or delete your Personal Information.

  • We process your data to fulfill contracts (e.g., when you make a purchase) or based on legitimate business interests.

  • Your information may be transferred outside Europe, including to Canada and the United States.

To exercise these rights, please get in touch with us at [email protected].

6. Data Retention
We retain Order Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  • For example, local tax laws require us to retain financial data for up to 7 years, even if GDPR requires shorter retention periods.

7. Minors
The Sites are not intended for individuals under the age of 21. We do not knowingly collect Personal Information from individuals under this age.

8. Data Security
We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, and operational requirements, or for legal and regulatory reasons. Updates will be posted on this page, and significant changes will be communicated through email or a website notification.

10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact ILGM Customer Support at [email protected].

This page was last updated on January 20th, 2025