[[COLLAPSIBLE]]
Help! I'm just starting out
Get started today with our easy Beginner's Guide!
Need help picking the perfect strain for your needs and skill level?
Want to learn everything? Check out our complete grow course! It's a lot and may seem daunting, so we recommend checking out the beginner's guide first.
How do I store my seeds?
Keep them cold, dark and dry and your seeds will be viable indefinitely. We suggest keeping the seeds in a dark container with silica packets or rice in the refrigerator.
They will last, but we recommend growing your seeds within 12 months.
Something's wrong with my plant
Your seeds germinated, grew a bit and then the plants died? This can be due to many reasons, usually too much or too little water or light.
We can't replace every plant that does not make it, there are too many external factors involved that we don't control.
To make your grow a success we offer the following resources:
But, since we love having happy customers, let us know about your troubles and you may get a nice discount code for your next order!
I need more help!
Because every situation is unique, our customer service team is less equipped to help with grow questions by email. Instead, visit our 24/7 Grow Support Forum for personal help from our experts!
Create an account and do some research. Most situations have occurred before and there's a lot to learn from those topics.
If you'd like to ask a question, be sure to add clear pictures and the following information to your request:
- Strain and seed type:
- Medium (soil, hydroponic, etc.):
- PH of runoff or solution in reservoir:
- Strength of nutrient mix, EC, or TDS:
- Indoor or outdoor:
- Light system, size:
- Temperatures day, night:
- Humidity day, night:
- Ventilation system (yes/no, size):
- AC, humidifier, de-humidifier:
- CO2 (yes/no):
Visit our Grow Support Forum
[[COLLAPSIBLE-END]]
